How is my ordered delivered?

All packages are hand delivered by courier in a refrigerated vehicle.  

 

Can i pick-up my order?

Yes, You can pick-up your order at one of our Butcher Shops, If you selected Pick-Up we will contact you when your order is ready for pick-up. 

 

When will my order be delivered?

All orders placed before Tuesday at 9:00 AM EST are delivered the proceeding Thursday.

 

Can I request a delivery time?

We cannot guarantee a set time for delivery. However, we can adjust between the afternoon and early evening.

 

Do I need to be home for my order to be delivered?

Yes, Someone 18 or over must be present to receive the package and place it in the freezer.

 

How is my order packed?

All orders are hand packed by one of our experienced butchers. The product is then blast frozen and delivered to you.

 

How much does shipping cost?

For all orders under $120.00 there is a flat fee for delivery of $19.95

 

How do I get free shipping?

Orders of $120.00 and above are eligible for free shipping.

 

Where do you deliver?

We currently deliver within the Greater Toronto Area.

 

Can I customize my order?

Yes, For special requests please contact us using the Contact Tab at the top of the page or the Contact Form on the home page.

 

Can I order bulk sizes?

Yes, For bulk purchases please contact us using the Contact Tab at the top of the page or the Contact Form on the home page.